Terms & Conditions

Effective Date: [June 15, 2025]

Welcome to https://kycalo.com, operated by Knots Group LLC . By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.


1. Use of the Website

By accessing this Site, you confirm that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.
You agree not to misuse our products or services and not to copy, distribute, or exploit any content from the Site without our written permission.


2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product details are always error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time.


3. Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.
Once an order is placed, it cannot be modified. Please ensure all details are accurate before submitting.


4. Pricing and Payment

All prices are listed in USD unless otherwise stated. We accept major credit/debit cards and other secure payment methods provided at checkout.
We reserve the right to change pricing at any time without prior notice.


5. Shipping

Please refer to our Shipping Policy for details regarding processing times, delivery estimates, and shipping terms.


6. Returns & Refunds

Please refer to our Return & Refund Policy to understand your rights related to returns, exchanges, and refunds.


7. Intellectual Property

All content on this Site, including logos, images, product descriptions, and graphics, is the property of Knots Group LLC  and is protected by copyright and trademark laws.


8. User-Generated Content

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, and transferable right to use, reproduce, and display such content across our platforms.


9. Limitation of Liability

Knots Group LLC  shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
Use our products at your own risk. Always follow care instructions provided with each product.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law rules.


11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Site following any changes constitutes your acceptance of those changes.


12. Contact Us

If you have any questions about these Terms, feel free to contact us at:

Email: info@kycalo.com