Privacy Policy

Effective Date: [June 15, 2025]

Knots Group LLC ("we", "our", or "us") values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://kycalo.com (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • Individual web pages or products you view

  • What websites or search terms referred you

  • How you interact with the Site

We refer to this automatically collected data as "Device Information."

We also collect Order Information when you:

  • Make a purchase

  • Attempt to make a purchase

  • Fill out any form on the Site

This may include your name, billing address, shipping address, payment details (such as credit/debit card numbers), email address, and phone number.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide customer support

  • Improve and optimize the Site (e.g., using analytics to understand browsing behavior)

3. Sharing Your Personal Information

We share your Personal Information with third parties to support the use of your data as described above. For example, we may use:

  • Shopify to power our online store

  • Google Analytics to understand how customers interact with the Site

  • Payment processors (e.g., Stripe, PayPal) to securely handle transactions

We may also share your information when required to:

  • Comply with applicable laws and regulations

  • Respond to subpoenas, search warrants, or lawful information requests

  • Protect our legal rights or interests

4. Behavioral Advertising

We may use your personal information to deliver targeted advertisements or marketing content we believe may be relevant to you.

To opt out of targeted advertising:

5. Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise your rights, contact us using the details provided below.

6. Data Retention

We retain your Order Information for our records unless and until you request that we delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal or regulatory reasons. Please review this page periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy or would like to make a request, please contact us at:

Email: info@kycalo.com
Mailing Address:

Knots Group LLC

30 N GOULD ST STE R

SHERIDAN, WY 82801