Shipping

Effective Date: [May 15, 2025]

Thank you for shopping with us at kycalo.com. We are committed to delivering your order quickly, safely, and affordably. Please review the policy below for full shipping details.

1. Processing Time

Orders are typically processed within 7–15 business days.
Please note: Processing time is separate from shipping time.

During peak seasons or promotional events, processing times may be extended.

2. Shipping Times & Methods

We offer standard and tracked shipping options based on your location. Estimated delivery times:

  • United States & Canada: 7–15 business days

  • Europe: 7–18 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of World: 10–25 business days

Note: Delivery times are estimates and may vary due to external factors.

3. Shipping Charges

Shipping costs are calculated at checkout based on destination, weight, and selected method.
We occasionally run free shipping promotions—look out for banner announcements or email updates.

4. Tracking Your Order

Once your order is shipped, you’ll receive an email with:

  • A tracking number

  • A link to track your shipment

Please allow up to 48 hours for tracking information to update.

5. Delayed or Lost Shipments

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Customs processing

  • Carrier issues

  • Natural disasters or weather conditions

  • Incorrect shipping information provided by the customer

If your order seems lost or excessively delayed, please reach out to us at info@kycalo.com.

6. Customs, Duties & Taxes

International orders may incur customs duties, import taxes, or handling fees. These are not included in your order total and are the responsibility of the customer.

7. Wrong Address Disclaimer

Please ensure your shipping address is correct before finalizing your order.
We are not responsible for lost or misdelivered packages due to incorrect address input by the customer.

8. Need Help?

For any shipping-related questions or issues, feel free to contact us:

Email: info@kycalo.com